Case Study: Full Shop Shelving Fit-Out for Lords At Home in Gerrards Cross

Client: Lords At Home
Location: Gerrards Cross, Buckinghamshire
Sector: Retail – Homewares & Lifestyle

Background: Lords At Home and expansion into Gerrards Cross

Lords At Home brings a curated selection of homewares, candles, gifts, and stylish essential living products to high‑street shoppers. As part of a brand expansion into Gerrards Cross, a high‑street store required a full interior fit-out, one that embodied a premium ambience while ensuring durability given the products' weight and layout needs.

For this, Lords At Home entrusted Filstorage to design and install the shop shelving and fixtures throughout the new location - a testament to our reputation in the retail and fit‑out sector.

This project was not just another store; it was an investment in brand presence, customer experience, and interior aesthetics. For this critical opening, Filstorage was selected to provide a comprehensive shop shelving and shopfitting solution based on a long-standing relationship and a proven track record.

The Brief: Stylish, Durable Shop Shelving for a Premium Retail Space

The Gerrards Cross branch was a brand-new unit, requiring a full retail fit-out from an empty shell. Lords At Home had a clear vision: to create a premium retail environment that reflected the brand’s values - stylish, clean, and professional, yet practical for everyday use.

One of the key design goals was the incorporation of shop shelving with wooden shelves to deliver a more high-end, boutique-style finish. However, given the nature and weight of the products, many of which are heavier homeware and building-related goods, the shelving also needed to be strong and durable, ensuring long-term performance under daily use.

The Shopfitting Solution: Blending Aesthetics with Strength

Lords At Home initiated the project by sharing a detailed product and shelving list. Given Filstorage's history with similar retail environments, a full overhaul of plan drafts wasn’t needed, instead, we relied on our knowledge of brand expectations and delivered a refined layout.

While the customer originally wanted wooden shelving throughout, after evaluating the load-bearing requirements of the displayed products, a hybrid solution was provided. This involved:

• Providing steel shelving bays in higher-load areas to provide the required strength.
• Maintaining wooden shelving finishes where possible to preserve the intended aesthetic.

The result was a custom shop shelving system that met both functional and visual demands.

Project Process: Collaboration and Efficiency

The process was smooth and efficient which allowed us to overcome obstacles such as the load-bearing requirements. The customer came to us with a clear plan, including a detailed list of requirements. Our team remained in close communication with the client throughout the project to ensure all specifications were met.

Key steps included:

• Initial requirements review and layout planning.
• Providing guidance on shelf material choices based on product weight and visual goals.
• Delivering the shop shelving system on-site within the agreed timeline.
• Ensuring the final setup matched the premium look and feel of the Lords At Home brand.

Why Lords At Home Chose Filstorage

Filstorage’s reputation as a trusted shopfitting supplier for the builders merchants and retail industry played a central role in being selected for this project. Our team brings decades of experience in designing and fitting out stores with a wide range of shop shelving, racking, and retail fixtures tailored to each business’s needs.

We understand that shop shelving isn't just about storage, it's about brand perception, layout optimisation, and customer experience. This insight allows us to strike the right balance between aesthetics, function, and cost-efficiency.

The Result: A Seamless Retail Space That Delivers on Every Level

The completed Gerrards Cross branch of Lords At Home is a modern, well-organised, and visually appealing retail environment. The shelving is strong enough to withstand daily demands, yet sleek and stylish enough to maintain a premium high street appearance.

This successful collaboration reinforces Filstorage’s position as a go-to provider for shopfitting and shelving solutions in the retail and builders merchants sector. Our ability to adapt to client needs while offering honest, practical advice is why companies like Lords continue to choose Filstorage for their shopfitting requirements.