Cookie & Privacy Policy



Protection of your data is especially important to Filplastic (UK) Limited and we are committed to safeguarding the privacy of our website visitors, customers, employees and other parties using our services.

The Data Protection Act 2018 controls how your personal information is used by organisations, businesses or the government, and is the UK’s implementation of the General Data Protection Regulation (GDPR).

Everyone responsible for using personal data has to follow strict rules called data protection principles. They must make sure the information is:

  • used fairly, lawfully and transparently
  • used for specified, explicit purposes
  • used in a way that is adequate, relevant and limited to only what is necessary
  • accurate and, where necessary, kept up to date
  • kept for no longer than is necessary
  • handled in a way that ensures appropriate security, including protection against unlawful or unauthorised processing, access, loss, destruction or damage

There is stronger legal protection for more sensitive information, such as:

  • race
  • ethnic background
  • political opinions
  • religious beliefs
  • trade union membership
  • genetics
  • biometrics (where used for identification)
  • health
  • sex life or orientation


There are separate safeguards for personal data relating to criminal convictions and offences.


Types of Data Collected


Personal Data:


While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to:


  • Email address
  • First & Last Name
  • Billing Address
  • Shipping Address
  • Credit Card Number
  • Telephone Number


Usage Data:


Usage data is collected automatically when using the website and may include information such as:


  • The device IP address
  • Browser type
  • Browser version
  • Pages of the website that you visit
  • Time & Date of the website visit
  • Time spent on certain pages
  • Diagnostic data
  • Mobile operating system (if using mobile devices)
  • Search terms that referred you to the website


Tracking Technologies & Cookies:


Cookies and other technologies may be used to track the activity on our website and store certain information in order to improve our website. This may include:


  • Cookies: temporary data files placed on your device and often include a unique ID. For more information about cookies and how to disable them, please visit All About Cookies (
  • Log Files: track actions and collect data while using the website
  • Web Beacons: tags, pixels, gifs that permit the Company to count users who have visited pages and records information about how you used the website


Use of Your Personal Data


The Company may use personal data for the following purposes:


  • To provide and maintain our website, including monitoring usage
  • To manage your account: fulfilment of orders, processing payment, arranging for shipping and providing invoices/order confirmations.
  • To contact you by email, telephone, SMS or other equivalent forms of communication.
  • To screen orders for risk of fraud
  • To provide you with news, offers and general information about goods, services and events unless you have opted not to receive this information.
  • Other uses: Usage trends, effectiveness of promotional campaigns, user experience and improvements to our website, goods and services.


Sharing Personal Data


We share your information with third-party providers, such as Shopify, to power our online store. We use Google Analytics to understand how our customers use the website.


To opt out of Google Analytics, please use the following link:


Personal information may also be shared to comply with applicable laws and regulations, lawful requests for information and subpoena, and to protect our rights.



Behavioural Advertising

We use your personal information to provide you with targeted advertising or marketing communications we believe you may be interested in.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:

Data Retention

The Company will retain your personal information for as long as is necessary for the purposes set out in this Policy, and to the extent necessary to comply with our legal obligations.

Your Rights

You have the right to access personal information held about you and to ask that your information be corrected, updated or deleted. If you would like to exercise this right, please use the contact details below.

Links to Other Websites

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise that you refer to their Privacy Policy as we have no control over the content, privacy policies or practices of any third-party websites.


Changes to this Policy

We may update this Privacy Policy from time to time and we will notify you by placing the updated Policy on our website.


Manage Cookies

Contact Us

For more information about our privacy practices, if you have questions or would like to make a complaint, please contact us by email at or post the details to the address below:

Aldgate House, 1-4 Market Place, Hull, HU1 1RS